VTESTERS ITIL foundation course provides you with a firm understanding of the ITIL 4 framework, core concepts and terminologies of ITIL service lifecycle. By the end of this ITIL certification, you will understand how ITIL evolved to adopt modern technologies and operational processes as well as the necessary concepts in a service management framework.
Who Should take up the ITIL Certification Training Training
ITIL V4 certification training course is best suited for IT executives, IT architects, operations managers, IT audit managers, IT planners and consultants, database administrators, ITSM trainers, service delivery professionals, quality analysts, application management and development teams, and IT managers. Obtaining the ITIL V4 foundation certification is available to both seasoned IT professionals and those fresh in their IT career.
To take the ITIL 4 Foundation Certification exam, no prerequisite is required.
4 Days (Sat-Sun / 4Hrs daily)
Instructor Led / Instructor Led Virtual
Theory + Hands On
Introduction To ITIL® 4
ITIL Service Value System
The Four Dimensions Model
Benefits of ITIL
ITIL® Key Concepts
Outputs Vs Outcomes
Utility and Warranty
Products and Services
ITIL® Guiding Principles
The ITIL Guiding Principles
Nature, Use and Interaction of the Guiding Principles